Electronic Surveillance & Control Room

Monitor. Detect. Escalate. Respond—protecting your assets in real time.

Eyes On Your Site—Even When You’re Not There

Control room monitoring and surveillance support for smarter security.

Umbrella Core Security provides electronic surveillance services through control room monitoring and structured incident escalation. Surveillance is most effective when it is supported by clear response procedures—our focus is on detection, verification and timely escalation.

Whether you need after-hours oversight, live CCTV monitoring, alarm response coordination, or added surveillance to support on-site guarding, we tailor the service to your environment and risk level.

Best For

  • CCTV monitoring for businesses and complexes
  • After-hours oversight for offices and warehouses
  • High-risk sites needing early detection
  • Construction sites and equipment yards
  • Events requiring camera monitoring
  • Added support to guarding & patrolling

East London & Eastern Cape

Scope of Electronic Surveillance

Monitoring services designed for prevention and fast escalation.

Live CCTV Monitoring

Real-time monitoring to detect suspicious activity and verify incidents quickly.

Alarm Response Coordination

Verification and escalation procedures when alarms trigger, aligned to your response plan.

Remote Oversight

Extra visibility to support on-site guards, patrol teams, and access control points.

Incident Detection & Escalation

Structured alerts, escalation and coordination with the relevant contacts and teams.

Logs & Reporting

Incident logs, monitoring notes and reporting formats agreed with the client.

Control Room Procedures

Defined monitoring rules, response steps and escalation timelines aligned to your risk profile.

How Monitoring Works

Simple process. Clear escalation. Better control.
  1. Setup & access: We confirm monitoring access and camera coverage (where applicable).
  2. Monitoring plan: Hours of monitoring, priority areas and reporting format are agreed.
  3. Detection: Control room operators monitor and identify irregular activity.
  4. Verification: We verify what is happening using camera feeds and available information.
  5. Escalation: We follow the agreed escalation steps (contacts, patrol dispatch coordination, emergency calls where appropriate).

What We Need From You

  • Monitoring hours and coverage requirements
  • Camera list / key areas to prioritise
  • Emergency contacts and escalation order
  • Site rules (visitor rules, restricted zones)
  • Preferred reporting method (daily logs, incident alerts, weekly summaries)
Need a complete solution?

Combine electronic surveillance with guarding & patrolling for stronger on-site response and deterrence.

View Guarding & Patrolling

Frequently Asked Questions

Quick answers about control room monitoring.
Do you install CCTV systems?
We provide monitoring and surveillance support. If installation is required, we can advise on camera placement and recommended specifications.
Can you monitor after hours only?
Yes. Monitoring coverage can be tailored to after-hours, weekends, or full-time depending on your needs.
What happens when suspicious activity is detected?
We verify the incident using available feeds and follow the agreed escalation plan—contacting designated persons and coordinating response where applicable.
Can surveillance support my on-site guards?
Yes. Control room monitoring can strengthen guarding by improving visibility, coordination and early detection across larger sites.

Need Control Room Monitoring?

Let’s build a surveillance plan that matches your risks and operating hours.
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